# Resurfed AI — Comprehensive Platform Documentation (llms-full.txt)

> Resurfed AI is the leading Generative Engine Optimization (GEO) and AI search visibility intelligence platform for B2B SaaS companies. Track, benchmark, and optimize brand citations across ChatGPT, Google Gemini, and Perplexity with verified resolution tracking.

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## 1. What is Generative Engine Optimization (GEO)?

As B2B buyers transition from legacy search engines (like Google 10 blue links) to conversational AI platforms (OpenAI ChatGPT, Google Gemini, Perplexity, Anthropic Claude), software discovery has fundamentally changed. When buyers query:
- "What are the best alternatives to [Competitor] for enterprise security?"
- "Which tools provide automated SOC2 compliance monitoring?"
- "Compare top customer data platforms for fintech in 2026."

Generative AI models synthesize synthesized answers, recommending specific brands and citing authoritative web sources. Generative Engine Optimization (GEO) is the discipline of monitoring these answer recommendations, measuring citation share of voice, understanding why an AI recommended a competitor, and executing content and technical tasks to ensure your brand is prominently recommended.

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## 2. Platform Architecture & Methodology

### Multi-Engine Auditing Pipeline
Resurfed AI executes prompt batteries simultaneously across three premier conversational AI reasoning engines:
1. **OpenAI ChatGPT**: Powered by GPT-4o and o-series reasoning models.
2. **Google Gemini**: Powered by Gemini 1.5 Flash and Gemini 1.5 Pro.
3. **Perplexity**: Powered by Sonar with live internet search grounding.

### Execution Modes & Efficiency
- **Synchronous Live Scans**: Used during onboarding and instant manual audits for real-time customer feedback.
- **Asynchronous Batch Execution & On-Demand Queueing**: Scheduled recurring crawls and operator-initiated batch runs utilize 50%-discounted batch APIs with tier-enforced prompt sampling (Starter: 20 random prompts, Pro: 60 random prompts) and exponential backoff to ensure 99.9% pipeline reliability.
- **Run-Level Aggregation & Telemetry**: Pipeline query events are grouped into coherent evaluation runs with automated failure categorization (`RATE_LIMIT`, `AUTH_ERROR`, `TIMEOUT`), targeted retry pipelines, and operator telemetry inspection.

### Core Metrics Computed
- **Share of Voice (SOV)**: Percentage of tracked queries where your brand is mentioned vs competitors.
- **Win Rate**: Percentage of queries where your brand is ranked as the #1 or primary recommendation.
- **Sentiment Polarity**: Evaluates whether brand mentions are positive, neutral, or negative.
- **Source Citation Lineage**: Extracts external URLs, documentation sites, Reddit threads, and review platforms cited by AI models to inform your SEO and PR strategy.
- **Time to Resolution (TTR)**: Tracks the time elapsed between executing a GEO remediation task and observing updated AI model recommendations.

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## 3. Commercial Packaging & Pricing

### Starter Plan ($50/month, or $39/month billed annually)
- Designed for early-stage B2B SaaS founders and single-product marketing leads.
- 1 Monitored Brand.
- 20 Search Queries tracked weekly.
- Weekly automated crawl frequency.
- Coverage across OpenAI ChatGPT, Google Gemini, and Perplexity Sonar.
- Full dashboard access, citation tracking, and email reports.
- Includes 14-day free trial.

### Pro Plan ($149/month, or $119/month billed annually)
- Designed for high-growth marketing teams and scaling SaaS organizations.
- 3 Monitored Brands (e.g. your primary brand + 2 subsidiary products or regional variations).
- 60 Search Queries tracked weekly.
- 3x per week automated crawl frequency.
- Coverage across all 3 engines: OpenAI ChatGPT, Google Gemini, and Perplexity Sonar.
- 5 Team Seats with Role-Based Access Control (Admin, Member, Viewer).
- Competitor Radar tracking up to 10 competitors per brand.
- Executive PDF boardroom exports and CSV downloads.
- Includes 14-day free trial.

### Custom / Enterprise Plan (Bespoke Quote)
- Designed for agencies managing multiple client portfolios and high-scale enterprise tech brands.
- Multi-brand fleets (5 to 50+ brands).
- High-capacity prompt batteries (100 to 1,000+ queries/brand/week).
- Daily crawl frequency.
- Custom buyer persona modeling (CISO, VP Product, CFO) across global regions (US, UK, EU, APAC).
- Custom invoicing via BACS, Wire Transfer, Purchase Orders, with UK VAT receipts.
- Direct contact: team@resurfedai.com

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## 4. Key Web Routes & Navigation

- Homepage: https://resurfedai.com
- Free AI Visibility Scanner: https://resurfedai.com/score
- Customer Sign In: https://resurfedai.com/login
- Customer Registration: https://resurfedai.com/signup
- Customer Dashboard: https://resurfedai.com/dashboard
- Competitor Comparisons Directory: https://resurfedai.com/compare
- Terms of Service: https://resurfedai.com/terms
- Privacy Policy: https://resurfedai.com/privacy

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## 5. Security, Privacy & Operator Notice

Resurfed AI is built and operated by an independent sole trader based in the United Kingdom. We operate in strict compliance with the UK GDPR and the Data Protection Act 2018.
- Client authentication is guarded by cryptographic tokenization and secure cookies.
- Database access utilizes PostgreSQL Row-Level Security (RLS) ensuring strict multi-tenant isolation.
- Payment details are tokenized and processed exclusively by Stripe.
- Clients and account holders must be at least 18 years of age.
- For all official inquiries, contact: team@resurfedai.com

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## 6. Open Web Scraping & Machine-Readable Content

Resurfed AI provides open, unauthenticated scraping access to all static marketing, documentation, and pricing assets:
- **Permissive CORS**: All public endpoints emit `Access-Control-Allow-Origin: *` and `Access-Control-Allow-Methods: GET, OPTIONS`.
- **Search & AI Bot Allowances**: `robots.txt` explicitly allows automated indexing by Googlebot, Bingbot, GPTBot, ClaudeBot, PerplexityBot, and universal user-agents.
- **Machine-Readable Endpoints**:
  - `https://resurfedai.com/llms.txt`: Compact machine-readable summary.
  - `https://resurfedai.com/llms-full.txt`: Comprehensive system, architecture, and feature documentation.
  - `https://resurfedai.com/sitemap.xml`: Canonical index of all public URLs.


